What Our Clients Are Saying…
“Selling our beautiful house was one of the most difficult things we had to do especially within a very short time frame. In retrospective, I couldn’t think of anyone versatile as Jason who could have done this for us. Our house was quite a challenge given the amount of upgrades, the price and the location, but as a good realtor Jason rose to the challenge.
He was always available to answer to our question, advise us, kept in touch via phone, text and always updated us whenever anything new came up. There wasn’t a time he made us feel we were disturbing him. Never failed to answer any questions we had despite being at a match with his kids or on holidays with his family. We never had such a dedicated and good service. As new sellers, we have learned a lot in the process and we are very thankful for his patience and professional service. He brings a sense of novelty in this business that is very unique and have a very dynamic team that work in synchronization with him. The drone, video and pictures were spot on. These are important details that bring out the beauty and value of your house.
I couldn’t stress enough that Jason knows his business and he is good at it. You got to trust him and let him do his work!
I will absolutely recommend him.”
Divya & Yannick
“I engaged Ms. Gelvan to act as my realtor to sell my Ottawa property while I was overseas and was extremely impressed with her efficiency, professionalism, and attempts to make the process as smooth and convenient as possible. Ms. Gelvan was readily accessible at all hours of the day and even into the late evening to deal with offers, which made things easier when I was 11 time zones away. As well, despite all of the “hurry up and wait” due to bureaucracy beyond our collective control, she was ready at a moment’s notice to get the house on the market.
I was particularly grateful that she was able to work around various obstacles to take the most flattering photos of the house (I have seen photos where other realtors have not made similar efforts and can only imagine how difficult it must have been to get a good price for the home!).
Ms. Gelvan repeatedly went above and beyond the “call of duty” to help with whatever was required to make the sale And to add to all that, she has a great sense of humour, and is a genuine pleasure to deal with. I would recommend her without hesitation, and plan to use her services again when we move back to Ottawa.”
Sincerely, Michele & John
“We’ve SOLD……Thank you Pilon Group!
The service that we experienced on the sale of our property by Ritchie Gunn was absolutely outstanding. We had originally tried to sell our house on our own earlier in the summer. While we had the showings and traffic, we were not seeing any offers. Ritchie and the a Pilon group quickly stepped in, providing us with both confidence and an incredibly reliable support network that resulted in an increase in showings and offers! From the outset, you feel like their only client. The entire Pilon group supports their assurances of results to you with their commitment, their host of tracking and feedback resources and their dominance of the market.
As a client, you are always informed and provided with a task tailored plan for the sale of YOUR property. Ritchie Gunn’s leadership and poised confidence navigated my wife and I throughout this brief process. Ritchie’s strong knowledge of the market and experience allowed my wife and I to completely focus on family rather than the sale. We are very pleased with the high level of client focus that Ritchie provided and would recommend both him and the Pilon team. Thank you to the entire Pilon group that assisted our family in the sale of our house before the holidays. You truly get to know the team. Ritchie, Jason, Sab, Lori, Amber and the most efficient and accommodating schedulers at Remax Hallmark- Thank you. Your positive attitudes and team oriented approach is exemplary and refreshing. “
“We had a wonderful experience working with Josee. She assisted us with the sale of our home and the purchase of a new home. She provided us with the necessary resources to make the process easy. She was always honest and she worked with us at our pace. I would not hesitate to have her as our real estate agent again.”
“Amber is exceptional. Commencing with our inaugural meeting to discuss our future home, we immediately realized we were dealing with a gifted realtor who was exclusively dedicated to her client’s needs. She categorically places an emphasis on customer service and skillfully balanced expectations with logic and practicality.
Due to time constraints beyond our control, our window of opportunity to purchase was tapered significantly. Amber was unconditionally accessible, flexible and was genuinely invested in our ever-changing desires and future home location.
Amber’s knowledge of the market, ingenuity and professionalism were astounding. She took the requisite amount of time to explain the nuances of local neighborhoods, and provided astute instruction on all the necessary legal documents as they became relevant.
Most importantly, Amber earned our trust. She performed with honesty, integrity and irrefutably exceeded our expectations. She was generous with her time, respectful of ours and unfailingly imparted a sense of hope when homes we viewed did not meet our benchmark.
When the deal on our home was in the initial stage, Amber’s intrinsic knowledge in our decision making and offer presentation was invaluable. She logically guided us through each phase of negotiation and truly simplified the home buying process.
In summary, we would unequivocally recommend Amber to our family, friends and colleagues. Her real estate acumen and attention to detail is outstanding.”
John & Shannon
“We had a very tight deadline and a challenging situation. We lived in London, had 2 months until moving day, and only were going to be in Ottawa for a few days in order to find a house and fall in love with it. We were glad we were in good hands. Our real state agent, Tara, went out of her way to make sure she could accommodate our two short visits while doing a lot of work on the background to refine our list of potential properties and ensure we make the best use of our time. At the end we managed to pick a house we really love and will feel great living in it. Thanks Tara, thanks Pilon Group.”
Alex & Ana
“I want to thank the Jason Pilon Real Estate Group for helping me find an awesome house that I can now call home. In particular, I want to say thanks to Lauren Stokoe for being such a great agent from beginning to end. She answered all my emails promptly and with patience! She went out of her way to deal with any little problems that came about. I am so pleased with the service i received and can’t wait to begin a new chapter of my life in my new home. I will be recommending you guys to anyone who asks!!”
“I am a young health care professional who is new to Ottawa. When I found out that I would be living in the city for several years for work, I decided to the take the exciting and nerve-wracking journey of purchasing my first home. That’s when I had the pleasure of meeting Ariella McNaught, who was highly recommended by my research supervisor.
Since our first meeting, I was put at ease by Ariella’s incredibly professional yet warm demeanor. It was like meeting an old friend for coffee. Ariella took the time to sit down with me and thoroughly explain the process of getting a mortgage, hiring a lawyer, and buying a home. Having had no prior experience with home buying, I was so surprised at how comfortable and easy it ended up being. I owe this completely to Ariella, who had excellent knowledge of the market, and who worked tirelessly to ensure that we viewed the houses that fit both my taste and my budget, that the important questions were asked during house viewings and the final inspection, and that I paid a great price for the house that I ended up choosing.
I was so impressed by Ariella’s passion for her career – it was reflected in her incredible flexibility to work around my hectic work schedule, and her amazing dedication and drive to help me in every aspect of buying a home and moving out of my apartment. She even dropped off boxes and came to my apartment on moving day to help me pack my belongings! This is above and beyond what I expected my realtor to do, yet it was evident that this was Ariella’s standard for her work and for her service to her clients. She continues to touch base with me and address any concerns and questions that I may have. It was such a joy meeting and working with Ariella, and it is my absolute pleasure to recommend her to others who are looking to buy a home with ease and peace of mind.”