“We couldn't be more pleased with our decision to buy and sell with the Pilon Group. We literally can not say enough about how wonderful the entire experience was and wouldn't hesitate to recommend them to our family and friends.
Ritchie won us over from the beginning with his presentation when we were deciding which agent to use to sell our townhome in Orleans. And obviously their team approach and extensive marketing strategies paid off since we sold in less than two weeks and for above asking price. He went above and beyond to keep us informed and to keep me calm throughout the process.
We worked with Tara in finding our new dream home. She was so patient with us as we went through home after home and couldn't seem to agree on anything. Tara was amazing at listening to both my husband and my wish lists and assured us again and again that she would find us a home that we both would love.
We can not thank Tara and Ritchie and the entire Pilon team enough for all of their hard work and for making the very stressful process of buying and selling a home go so smoothly. We wouldn't hesitate to call this group again.”
Eric & Jennifer
“Huge thank you to Tara Descoteaux for helping me find my dream home!
Even with a tight budget and a tight deadline, Tara was able to help me find my perfect home in my dream neighborhood. She was attentive and professional throughout the entire process, and most importantly she made it fun! Tara was very patient with me and I felt as though she has my best interest at heart. She fought to get me the best deal possible and I don't think this would have been possible without her.
I will be recommending Pilon Group to anyone I know looking to buy or sell!”
Emma (and Bear)
“Sold in one day! Thanks Ritchie Gunn and the Pilon Group. Also a shout out to Tara for finding us our new place!”
Sean & Gladys
"After 30 years of living at the same address we had decided this summer that it was time to downsize and make a move. Our neighbors had just recently sold their house and they recommended we contact Jason Pilon as we really had no idea how to start the process.
We had already identified a condominium that interested us so we tasked Jason's organization with two objectives: a)selling our house within a reasonable time and for an acceptable price, b helping facilitate the purchase of the condo.
From our first interview with Jason it was evident that he and his team were excited about and committed to the goals we had established. Within a matter of days we had met with agent assigned to our sale and the other agent assigned to help with our purchase. A company was tasked with helping us stage our property, photos/video's were shot and a full scale marketing campaign was initiated. Throughout the process the agents were very helpful,supportive and understanding of our sense of being in "uncharted territory" for having been out of the real estate market for over thirty years.
Our first "Open House" was scheduled for Labor Day weekend, not traditionally a time that is most opportune for attracting a large number of interested buyers given it is the end of summer and people are preoccupied with other interests like school starting etc. However, again given the effectiveness of the marketing campaign, a significant number of interested parties did show up. Over the next week or so a number of private showings were also scheduled and from those a buyer surfaced and the house was sold in just under 12 days. Throughout the process our agent maintained almost daily contact, advised us on pricing and was actively involved in the final negotiations with the prospective buyer resulting in a realistic sale price which was amenable to both ourselves and the buyer.
Meanwhile, the agent who was tasked with handling our purchase of the condo arranged a number of viewings and once we made our final decision worked closely with us in constructing our offers and counter-offers until, again, a price acceptable to both parties was determined.
Once the purchase/sale were finalized the agency continued to make regular contact to ensure that we were comfortable and confident moving forward. They provided referrals for a number of the services we would be needing (e.g. installing new flooring in the condo prior to the move, arranging the home inspection of the condo, identifying prospective moving companies, lawyers etc.) We are now just a few days away from moving into our new condo and the agency is still touching base with us to see if we have any further questions and to ensure that things are rolling out as planned.
In summary, moving after 30 years in the same house is by definition a stressful experience. However there is no question that Jason Pilon and the team of agents that were assigned to our project went the extra mile to not only bring about a successful sale and subsequent purchase but yes, to "hold our hand" through the whole process. We were very impressed and reassured by the fact that Jason's staff took their role as "advocates for the client" very seriously. I have already had conversations with a number of my neighbors who are also considering downsizing in the future and I have had no hesitation in recommending, with complete confidence, that, when ready, they start the process by talking to Jason Pilon.”
Jason, Steve, Lauren, Carolyn & Tara, our thanks to all of you.
Al & Madeleine Warden
“I just wanted to contact you to let you know that I had the BEST experience with Tara Descoteaux. She brings an amazing personality to the table with every meeting and she made house hunting so much fun. I honestly couldn't run out of positive things to say about her and I would recommend her in a second.
Thank-you for the wonderful experience,"
““Tara helped us with the recent purchase of our new home. Tara was professional, knowledgeable and extremely friendly. Tara went above and beyond to make sure we found the perfect house for our family, and ensured that all aspects of the sale went smoothly. We highly recommend Tara for anyone considering selling or purchasing a home in the Ottawa area.””
Tonia and Cory Mueller