Client Testimonials“We retained the services of Steve Walsh through the Jason Pilon Group to sell our house in Ottawa. Mr. Walsh was the epitome of professionalism from our very first meeting, engaging and meticulous in explaining the minutia of detail intrinsic to the successful sale of a home. Experienced and down to earth with a natural flair for marketing, Mr. Walsh inspired the utmost confidence which was refreshing since we've had some terrible real estate experiences in the past. The house was sold relatively soon after listing and the experience was painless and virtually stress free thanks to the support and quick response time of Mr. Walsh who was there every step of the way to guide us and returned phone calls within minutes whenever we needed anything. I have bought and sold quite a few homes in the last twenty years, however my experience with the Jason Pilon Group was top of the line and pure class. I would recommend no other real estate team in the Ottawa region, they are truly the best and I cannot praise them highly enough.”
"My wife and I cannot speak highly enough of Jason Pilon and his Real Estate group. In an uncertain market with significant competition in our price range, their vision on how to establish good food traffic, generate interest, and eventually find the right buyer was impressive. Right off the bat, they drew us in with their professional pitch on how they would go about their business, introduced us to new sale techniques we had not seen considered by other brokers, arranged professional staging advise to set us up to best advantage, and guided us through every step of the way. In a difficult adventure that is selling a house, they made sure we knew exactly where we stood while offering professional, sound advice.
Steve Walsh, our direct contact with the group, was understanding of our situation, and never hesitated to make himself available. His ethical viewpoints and attention to detail founded a trust between us, and I wouldn't hesitate to recommend him to anyone else who is looking to get the best value for their real-estate dollar. Beyond Steve was the entire team, and they all seemed to have a streamlined, well-established, cooperative manner of operations that gave me the impression that this was a well-considered and proven construct that would easily handle any challenge. Trust this group to give you the best chance at selling your house."
"After 30 years of living at the same address we had decided this summer that it was time to downsize and make a move. Our neighbors had just recently sold their house and they recommended we contact Jason Pilon as we really had no idea how to start the process.
We had already identified a condominium that interested us so we tasked Jason's organization with two objectives: a)selling our house within a reasonable time and for an acceptable price, b helping facilitate the purchase of the condo.
From our first interview with Jason it was evident that he and his team were excited about and committed to the goals we had established. Within a matter of days we had met with agent assigned to our sale and the other agent assigned to help with our purchase. A company was tasked with helping us stage our property, photos/video's were shot and a full scale marketing campaign was initiated. Throughout the process the agents were very helpful,supportive and understanding of our sense of being in "uncharted territory" for having been out of the real estate market for over thirty years.
Our first "Open House" was scheduled for Labor Day weekend, not traditionally a time that is most opportune for attracting a large number of interested buyers given it is the end of summer and people are preoccupied with other interests like school starting etc. However, again given the effectiveness of the marketing campaign, a significant number of interested parties did show up. Over the next week or so a number of private showings were also scheduled and from those a buyer surfaced and the house was sold in just under 12 days. Throughout the process our agent maintained almost daily contact, advised us on pricing and was actively involved in the final negotiations with the prospective buyer resulting in a realistic sale price which was amenable to both ourselves and the buyer.
Meanwhile, the agent who was tasked with handling our purchase of the condo arranged a number of viewings and once we made our final decision worked closely with us in constructing our offers and counter-offers until, again, a price acceptable to both parties was determined.
Once the purchase/sale were finalized the agency continued to make regular contact to ensure that we were comfortable and confident moving forward. They provided referrals for a number of the services we would be needing (e.g. installing new flooring in the condo prior to the move, arranging the home inspection of the condo, identifying prospective moving companies, lawyers etc.) We are now just a few days away from moving into our new condo and the agency is still touching base with us to see if we have any further questions and to ensure that things are rolling out as planned.
In summary, moving after 30 years in the same house is by definition a stressful experience. However there is no question that Jason Pilon and the team of agents that were assigned to our project went the extra mile to not only bring about a successful sale and subsequent purchase but yes, to "hold our hand" through the whole process. We were very impressed and reassured by the fact that Jason's staff took their role as "advocates for the client" very seriously. I have already had conversations with a number of my neighbors who are also considering downsizing in the future and I have had no hesitation in recommending, with complete confidence, that, when ready, they start the process by talking to Jason Pilon.”
Jason, Steve, Lauren, Carolyn & Tara, our thanks to all of you.
Al & Madeleine Warden
"We were extremely impressed by the service we received from Steve and the entire team. They promptly answered all of our questions and always ensured to keep us informed every step of the way. They made the entire process seamless and stress free. Our house sold on the first day so needless to say we were thrilled! We highly recommend Steve or any member of the Pilon Group!"
“On behalf of the Peski family, thank you for the wonderful service and advice you provided us while selling my parents' home. Additionally, we are grateful for the compassion and patience you demonstrated to my parents and family throughout the process. It is never easy having to sell your family home after 40 years but the time and comfort you afforded my parents made the matter manageable. I also appreciate the sound advice you provided when the market went wayward and subsequently, you guiding us to obtain the maximum sale price for their home. Steve, you add a personal touch to your business dealings by putting the people ahead of the transaction!”
“Thanks for the bottle and card, it was a pleasure to work with Steve. He sure made a stressful event much easier to deal with and help me move on with my life. Great work. Will make sure to pass your information along to my friends.”
Again thanks to your team
“I really appreciated that the Pilon Group sent a ‘ Home Stager’ before my home was listed and I followed all of her good advice. Also I always appreciated being kept in the loop after a house visit and being able to reach my Agent (Steve) quickly when I had questions. He always made himself available for any questions I may have had.”
“Steve and his team gave unparallelled service representing us on both the sale of our old home, and the purchase of our new home. He understood our needs, didn't waste our time, and surpassed our expectations. I unreservedly recommend Steve to anyone looking for professional real estate representation.”
“Steve Walsh is a breath of fresh air to deal with in the buying and selling of real estate. He sets himself far above the rest particularly rising above any ‘Realtor’ stigmas. He is honest, straightforward, professional, listens to your needs/parameters as a purchaser and deals with a sense of urgency to ensure as much of a stress free experience during a typically stressful time when you are either buying or selling a home. I would highly recommend Steve to anyone.”
"Steve helped my wife and I to purchase a house in Stittsville in 2009. He distinguished himself by his very hard work, his ability to listen to determine our needs, his integrity, and the speed with which he worked. Because of his outstanding service, I recommended him to several colleagues at work. ALL were satisfied, to the point that they, too, began to recommend him to contacts of their own. Steve is unassuming, definitely not a "hard sell". He simply provides service - and gets results - while never getting in the way.”
Marc & Daniele Bacon
"Steve was referred to us by a former colleague of mine who had also relocated to the Ottawa area. My family and I were relocating from the West Coast. Steve was in regular contact with us prior to our first visits to Ottawa to find a home. He understood and anticipated our needs during this busy and hectic transition process. He took into account our family needs and presented us with not only a list of potential homes, but also his thoughts on the builder, location, and local amenities. He was responsive to our throughts and feedback with each home we visited, and in turn, was able to provide us with excellent considerations in our decision making process. Steve was deeply professional, courteous, prompt, and a pleasure to work with. His deep knowledge of the Ottawa area, its unique neighbourhoods and local amenities made this transnational relocation decision incredibly easy."
Dr. Geoffrey Hung
“My wife and I had become frustrated with the Ottawa housing market when we had a chance encounter with Steve Walsh. We were immediately taken in by his warm personality, extensive realty knowledge, and frank discussions regarding houses. That single meeting convinced us to change realtors and we were immediately happy with our decision to work with Steve.
Steve was like a breath of fresh air that turned our house hunt from frustrating to exciting!
What we appreciated most was that Steve always listened to what we thought about a house and would remember everything when choosing other houses to look at. Steve could always tell us what features we would like or dislike about houses before we even made the decision to see them in person. Since both my wife and I are shift workers and did not have many days off together, this was especially important to us in that we didn't waste time driving to houses that wouldn't suit us.
Within a month of working with Steve, we found the perfect home. We have now lived in this house for a year and are still in love with it. We have no hesitation of referring any one of our friends or family to Steve.”
Dr. Michael Pierse
“When we started the search for our first home, we didn't think we needed the help of an agent. We met Steve at a downtown listing, and after talking with him, he quickly made us realize that working with an agent would alleviate much of our stress and help us deal with the competitiveness of the urban real estate market. Working with Steve was a great experience. Not only did he understand what we were looking for, but he also opened our eyes to new ideas and showed us things we never thought we would need to know. Steve was patient and available whenever we were. He listened to what we were looking for and delivered the right property (even if that meant facing his fear of cats!) With Steve's help we discovered some great urban neighbourhoods in Ottawa that we would otherwise not have considered without his help. After working with us for nearly a year, the perfect place came along. Steve was dedicated to meeting our needs and worked hard from beginning to end, and we are truly thankful that he found us a house to call our home.”
Jacinthe Neron & Marc-Andre Gougeon
"Buying a home is not easy, and we found Steve to add value every step of the way. He is on top of the smallest detail, regularly goes above and beyond without being asked, and brings a high level of "people skills" to help ease what can otherwise be highly-stressful situations. Combined with an in-depth knowledge of Ottawa's urban neighbourhoods, housing and lifestyles, we wholeheartedly endorse his services."
Ben Martin & Nancy Roberts
“I have lived in 12 different cities and have dealt with many realtors. Steve was one of the best in quickly understanding our needs both by doing all the pre-work needed and communicating proactively to make our visits very efficient. Relative to other markets, Ottawa is a challenging market due to limited inventory for a home buyer. Steve did a great job of identifying all available homes as they came on to the market and pre-screening these. He is also a strong negotiator and not afraid to make aggressive offers and creative structures to make the deal happen. Steve did a great job finding our current home for us in Old Ottawa South and he will be our realtor when we upgrade to our next home in Ottawa. We highly recommend Steve for your next home search.”
Mauricio A. Vargas
“Each day I ask myself if this beautiful house is really mine, the answer is yes but it would not have been without the expertise of Steve Walsh. Without his business savvy and knowledge of the real estate market I would have lost out on the opportunity to own my home. I am thankful of all that Steve has done not just in purchasing my home but the help and guidance in selling my previous home the first day it was on the market.”
“Working with Steve was an absolute pleasure and I would recommend his services to anyone looking to buy or sell. As a first time home buyer I had a lot of questions and concerns, Steve was very informative as he took me through the process from start to finish, considering all my needs along the way. Steve's knowledge of the Urban Center helped me find my perfect
home in the best location. I want to thank Steve for never making me feel pressured and instead making the process fun!”