What Our Clients Are Saying...
“I should first begin by sharing we are not new to moving. In my 23 years with RBC we moved many times in fact this recent purchase makes it our 9th home we’ve purchased over the last 23 years. 2 of them we built via a contractor. During this time we’ve dealt with many realtors in 3 different provinces. Most of the experiences were good some even great. But sometimes because I work with RBC I could feel there was a bigger agenda. The better realtors have always made me feel they had my best interest in mind and it didn’t matter who I worked for.
When I first met the Pilon group I felt I was working with a team not just one individual, our first meeting was to make sure I understood the landscape, Jason with the help of a detailed map showed us the pros and con of areas and the flow of the city. Quickly we were introduced to Carolyn Wagar who made us feel we were a priority. The very next day we were out to see a few homes we saw on the internet. Every time we saw a house you could tell Carolyn was quickly understanding our needs. I also appreciated she focused on both my wife and I equally. I would describe Carolyn as someone who is professional, patient, knowledgeable, genuine, timely in her response and someone who gave an opinion, wasn’t just a yes person. We debated a few times on changes to a living room and a kitchen, she had an opinion, I like that.
Once we narrowed our search to 2 homes Carolyn helped us arrive at our final decision and I was impressed on her negotiation skills with the other realtor. I think we arrived a price fair for all parties but I always felt she was looking out after us not just getting the deal done. I’ve also been impressed by what’s happened after the sale. We had a few needs and ask and once again Carolyn was always very timely and exceed our expectation with some of the things she did for us. More than what a realtor is expected to do. We felt as important after the sale as we did before.
The Pilon group has a nice habit of sending e-mail with tips, heads up and shopping opportunities. I can honestly say we save money because of these e-mails. It made us look a little harder and we saved money.
Overall my wife and I would rate our experience dealing with the Pilon group a 10 out of 10. We would recommend them to our family and friends. We felt supported, appreciated and we felt we were working with friends.”
Regional Vice President, Eastern Ontario Region
Royal Bank of Canada
"After 30 years of living at the same address we had decided this summer that it was time to downsize and make a move. Our neighbors had just recently sold their house and they recommended we contact Jason Pilon as we really had no idea how to start the process.
We had already identified a condominium that interested us so we tasked Jason's organization with two objectives: a)selling our house within a reasonable time and for an acceptable price, b helping facilitate the purchase of the condo.
From our first interview with Jason it was evident that he and his team were excited about and committed to the goals we had established. Within a matter of days we had met with agent assigned to our sale and the other agent assigned to help with our purchase. A company was tasked with helping us stage our property, photos/video's were shot and a full scale marketing campaign was initiated. Throughout the process the agents were very helpful,supportive and understanding of our sense of being in "uncharted territory" for having been out of the real estate market for over thirty years.
Our first "Open House" was scheduled for Labor Day weekend, not traditionally a time that is most opportune for attracting a large number of interested buyers given it is the end of summer and people are preoccupied with other interests like school starting etc. However, again given the effectiveness of the marketing campaign, a significant number of interested parties did show up. Over the next week or so a number of private showings were also scheduled and from those a buyer surfaced and the house was sold in just under 12 days. Throughout the process our agent maintained almost daily contact, advised us on pricing and was actively involved in the final negotiations with the prospective buyer resulting in a realistic sale price which was amenable to both ourselves and the buyer.
Meanwhile, the agent who was tasked with handling our purchase of the condo arranged a number of viewings and once we made our final decision worked closely with us in constructing our offers and counter-offers until, again, a price acceptable to both parties was determined.
Once the purchase/sale were finalized the agency continued to make regular contact to ensure that we were comfortable and confident moving forward. They provided referrals for a number of the services we would be needing (e.g. installing new flooring in the condo prior to the move, arranging the home inspection of the condo, identifying prospective moving companies, lawyers etc.) We are now just a few days away from moving into our new condo and the agency is still touching base with us to see if we have any further questions and to ensure that things are rolling out as planned.
In summary, moving after 30 years in the same house is by definition a stressful experience. However there is no question that Jason Pilon and the team of agents that were assigned to our project went the extra mile to not only bring about a successful sale and subsequent purchase but yes, to "hold our hand" through the whole process. We were very impressed and reassured by the fact that Jason's staff took their role as "advocates for the client" very seriously. I have already had conversations with a number of my neighbors who are also considering downsizing in the future and I have had no hesitation in recommending, with complete confidence, that, when ready, they start the process by talking to Jason Pilon.”
Jason, Steve, Lauren, Carolyn & Tara, our thanks to all of you.
Al & Madeleine Warden
“Selling our beautiful house was one of the most difficult things we had to do especially within a very short time frame. In retrospective, I couldn't think of anyone versatile as Jason who could have done this for us. Our house was quite a challenge given the amount of upgrades, the price and the location, but as a good realtor Jason rose to the challenge.
He was always available to answer to our question, advise us, kept in touch via phone, text and always updated us whenever anything new came up. There wasn't a time he made us feel we were disturbing him. Never failed to answer any questions we had despite being at a match with his kids or on holidays with his family. We never had such a dedicated and good service. As new sellers, we have learned a lot in the process and we are very thankful for his patience and professional service. He brings a sense of novelty in this business that is very unique and have a very dynamic team that work in synchronization with him. The drone, video and pictures were spot on. These are important details that bring out the beauty and value of your house.
I couldn't stress enough that Jason knows his business and he is good at it. You got to trust him and let him do his work!
I will absolutely recommend him.”
Divya & Yannick
“We retained the services of Steve Walsh through the Jason Pilon Group to sell our house in Ottawa. Mr. Walsh was the epitome of professionalism from our very first meeting, engaging and meticulous in explaining the minutia of detail intrinsic to the successful sale of a home. Experienced and down to earth with a natural flair for marketing, Mr. Walsh inspired the utmost confidence which was refreshing since we've had some terrible real estate experiences in the past. The house was sold relatively soon after listing and the experience was painless and virtually stress free thanks to the support and quick response time of Mr. Walsh who was there every step of the way to guide us and returned phone calls within minutes whenever we needed anything. I have bought and sold quite a few homes in the last twenty years, however my experience with the Jason Pilon Group was top of the line and pure class. I would recommend no other real estate team in the Ottawa region, they are truly the best and I cannot praise them highly enough.”
“We couldn't be more pleased with our decision to buy and sell with the Pilon Group. We literally can not say enough about how wonderful the entire experience was and wouldn't hesitate to recommend them to our family and friends.
Ritchie won us over from the beginning with his presentation when we were deciding which agent to use to sell our townhome in Orleans. And obviously their team approach and extensive marketing strategies paid off since we sold in less than two weeks and for above asking price. He went above and beyond to keep us informed and to keep me calm throughout the process.
We worked with Tara in finding our new dream home. She was so patient with us as we went through home after home and couldn't seem to agree on anything. Tara was amazing at listening to both my husband and my wish lists and assured us again and again that she would find us a home that we both would love.
We can not thank Tara and Ritchie and the entire Pilon team enough for all of their hard work and for making the very stressful process of buying and selling a home go so smoothly. We wouldn't hesitate to call this group again.”
Eric & Jennifer
"Working with the Jason Pilon Real Estate Group and Ritchie Gunn was Amazing! We sold our home to the first person who walked through the front door. Selling for a Record high in our condo complex For 99.59% of of our asking price. The process was incredibly easy and their marketing with the video and the photos that they take knocks the competition out of the park, really making a great first impression for any potential buyer. Thanks for the quick sale.”
"We were extremely impressed by the service we received from Steve and the entire team. They promptly answered all of our questions and always ensured to keep us informed every step of the way. They made the entire process seamless and stress free. Our house sold on the first day so needless to say we were thrilled! We highly recommend Steve or any member of the Pilon Group!"
“We, like many others, want to attest to the very personal and professional approach that Jason and his team bring to their clients. In all ways, he and they, epitomize a standard in the real estate industry that we have never experienced in four previous sales. He and they represent your interests and achieve outstanding results to which we can attest.
Why would you even consider or use anyone other than the Pilon Group for your real estate needs?”
"My wife and I cannot speak highly enough of Jason Pilon and his Real Estate group. In an uncertain market with significant competition in our price range, their vision on how to establish good food traffic, generate interest, and eventually find the right buyer was impressive. Right off the bat, they drew us in with their professional pitch on how they would go about their business, introduced us to new sale techniques we had not seen considered by other brokers, arranged professional staging advise to set us up to best advantage, and guided us through every step of the way. In a difficult adventure that is selling a house, they made sure we knew exactly where we stood while offering professional, sound advice.
Steve Walsh, our direct contact with the group, was understanding of our situation, and never hesitated to make himself available. His ethical viewpoints and attention to detail founded a trust between us, and I wouldn't hesitate to recommend him to anyone else who is looking to get the best value for their real-estate dollar. Beyond Steve was the entire team, and they all seemed to have a streamlined, well-established, cooperative manner of operations that gave me the impression that this was a well-considered and proven construct that would easily handle any challenge. Trust this group to give you the best chance at selling your house."
“Purchased my first home through the Pilon group reality ! Was super helpful and always there through every step of the process ! My representative was Tara Descouteax! Very knowledgeable and friendly ! Would recommend her to anyone and when it comes time to sell will definitely be going back there to sell/buy my next home !”
“We had a very tight deadline and a challenging situation. We lived in London, had 2 months until moving day, and only were going to be in Ottawa for a few days in order to find a house and fall in love with it. We were glad we were in good hands. Our real state agent, Tara, went out of her way to make sure she could accommodate our two short visits while doing a lot of work on the background to refine our list of potential properties and ensure we make the best use of our time. At the end we managed to pick a house we really love and will feel great living in it.
Thanks Tara, thanks Pilon Group.”
“This is the second time I've had the pleasure of working with Jason on a real estate transaction. Previously he was responsible for the listing and selling of our home in Orleans, which went so smoothly (and took place in the blink of an eye almost) that, when it came time to buy a new condo this year, I immediately thought of Jason and would accept no others. As expected, Jason provided the utmost professionalism and guidance through this process, which can be a thorny one, as anyone who has bought property can attest. Everything went as smooth as silk and today I will be picking up the keys to my new home in Rockland. Finally, for those looking for an agent to assist them with a purchase or sale of a home in the greater Ottawa area, I can only say that you cannot make a better choice than Jason Pilon and his group of dedicated workers.”
“We worked with Amber on our recent purchase and would work with her again in an instant. She was easy to talk to and patient with our very specific needs (wants).”
“Words can't express how grateful I am to the Pilon Group. Carolyn spent two full days patiently showing me homes. I still hadn't found "it". Just as we were finishing up, a dream listing comes in. Instead of saying "let's check it out next time", she called the other realtor who came over and let us in. As soon as I gave the go-ahead, Carolyn put in the offer, despite it being 7am. All was done and signed off within minutes. Afterwards, the Pilon Group ficus administration has been wonderful. They sent me an offer for furniture at corporate rate. It saved me over $900 on my couch alone. Also, they are clearly organized. A month before, I received a checklist for my move. It was a nice reminder of the companies that I need to call to change names/accounts. Overall, I can't recommend them enough. Truly a wonderful and professional experience.”
“Carolyn and the Pilon Real Estate Group helped us get our first home, and they made the process as easy as I could have imagined. From the start, using the search tools to refine our search, to viewing so many homes, to closing day, they were always available to help. They really took the time to hear our concerns and tailor the search just for us. We couldn't be happier. Thank you!”
Lyle and Goldie
“Sold in one day ! Thanks Ritchie Gunn and the Pilon Group. Also a shout out to Tara for finding us our new place!”
Sean & Gladys
“We had a very tight deadline and a challenging situation. We lived in London, had 2 months until moving day, and only were going to be in Ottawa for a few days in order to find a house and fall in love with it. We were glad we were in good hands. Our real state agent, Tara, went out of her way to make sure she could accommodate our two short visits while doing a lot of work on the background to refine our list of potential properties and ensure we make the best use of our time. At the end we managed to pick a house we really love and will feel great living in it. Thanks Tara, thanks Pilon Group.”
Alex & Ana
“We've SOLD......Thank you Pilon Group!
The service that we experienced on the sale of our property by Ritchie Gunn was absolutely outstanding. We had originally tried to sell our house on our own earlier in the summer. While we had the showings and traffic, we were not seeing any offers. Ritchie and the a Pilon group quickly stepped in, providing us with both confidence and an incredibly reliable support network that resulted in an increase in showings and offers! From the outset, you feel like their only client. The entire Pilon group supports their assurances of results to you with their commitment, their host of tracking and feedback resources and their dominance of the market.
As a client, you are always informed and provided with a task tailored plan for the sale of YOUR property. Ritchie Gunn's leadership and poised confidence navigated my wife and I throughout this brief process. Ritchie's strong knowledge of the market and experience allowed my wife and I to completely focus on family rather than the sale. We are very pleased with the high level of client focus that Ritchie provided and would recommend both him and the Pilon team. Thank you to the entire Pilon group that assisted our family in the sale of our house before the holidays. You truly get to know the team. Ritchie, Jason, Sab, Lori, Amber and the most efficient and accommodating schedulers at Remax Hallmark- Thank you. Your positive attitudes and team oriented approach is exemplary and refreshing. “
“We have nothing but great things to say about our experience with Amber! Moving with 3 kids to a new city is tough, but Amber made us feel in control and supported through the entire process. She was honest, efficient, personable, professional, and at the end of the day, found us our new home! She was always there when we couldn't be. I would highly recommend her to anyone I cared about.”
Thank you Amber!!!
Kristina and Ryan
“We really cannot say enough about the Pilon Group and most of all Carolyn. Her invaluable assistance and patience enabled us to find the home that fit our needs. Her integrity, professionalism and true caring nature, made it a pleasure to work with her. She responds quickly, really understands her clients needs and works very hard to find them the home that will be a perfect fit. You will not find a more devoted, caring realtor to assist you and when the time comes for us to move again, she is without a doubt the person we will be contacting.”
Anik and Martin
“We are so grateful to Jason Pilon and the entire Pilon Real Estate Group for helping us purchase our forever home.
We initially met with Jason who listened to our long list of wants and “deal breakers”. In our desired price range, Jason was honest that we may have to compete for good properties but promised he would help find us the perfect home….and he did!! We looked at several homes with both Jason & Lauren…yes they were both often there with us giving us feedback which was amazing.
As a first time home buyer myself, I would get a bit excited about well..almost every house. Jason made sure to point out certain things that may bother us over time and also reminded us of our own list of “deal breakers”. He told us to be patient and reassured us that the perfect house would come up. When it did, we were ready. Having already seen several homes with Jason and Lauren, we knew just by looking at the pictures that this house was the house for us. We called Jason and 1 hour later we were visiting the home. I think we all felt the excitement as soon as we walked in. We knew then and there that this was our home. Five other showings were scheduled on the property that day but Jason got to work and made sure we didn’t lose this place. Our offer was drawn up, presented and accepted by 4pm that same day… as other potential buyers were still touring the property. Jason’s strategy definitely paid off!!
Thank you to Jason and Lauren for your guidance and patience, to Sab for the lovely email congratulating us on our new home and to Tracy for sending us a congratulation card with awesome GC’s. This truly was a team effort and we are so happy we chose Pilon Real Estate Group for our home purchase.”
Brigitte & Sean Rutherford
“Top notch! All the details perfectly handled. From photos, to listing, to staging advice and price comparables. Just an amazing group to deal with. No gimmicks, just hardcore professionallism.”
“I just want to send a quick note to recognize Carolyn's fantastic work. We recently bought our first home and we honestly couldn't have asked for a better agent. She never pressured us, ensured we were both happy and walked us through the entire experience. She honestly made the buying of our house such a wonderful experience and we will be forever grateful for her hard work.
I wanted to ensure she's recognized for her tremendous work and I will definitely be referring her to everyone I know.”
I wish you all the very best,
Leah and Mario
“My fiancé and I were living in Ottawa and had to make a quick relocation to Sydney, Australia for work. We hired Jason Pilon and his team to help us sell the property and it was a great decision. Without a doubt, our transaction required a lot more hand holding - we weren't there to maintain our property, manage tradesmen, sign paperwork in person, or even communicate in the same time zone. It made no difference. Jason handled everything as if we lived next door to him. He kept us informed, proactively handled every situation and managed expectations of potential buyers to give us lead time to sign papers. We highly recommend Jason and his team.”
“Huge thank you to Tara Descoteaux for helping me find my dream home!
Even with a tight budget and a tight deadline, Tara was able to help me find my perfect home in my dream neighborhood. She was attentive and professional throughout the entire process, and most importantly she made it fun! Tara was very patient with me and I felt as though she has my best interest at heart. She fought to get me the best deal possible and I don't think this would have been possible without her.
I will be recommending Pilon Group to anyone I know looking to buy or sell!”
Emma (and Bear)
“Our growing family could not be happier with the service we received from the Pilon Group! Carolyn Wagar was an incredible buyer agent, we could not imagine doing this without your help. Thank you so much for making our first home so easy and memorable.”
Amy & Dan
“Our experience with the Pilon Team, and particularly Jason Pilon, has been outstanding.
The listing of the property with the presentation booklet, photos and video was very professional and inviting, so much that we told Jason that we would have bought this house if we weren’t selling it.
We had a prompt response from prospective buyers and the property was sold within 2 weeks of signing the contract.
The contract and the course of action was made effortless.
The following describe our involvement with the Pilon Group: reliability, availability, thorough knowledge of the market in the area and being on top of the whole process from start to conclusion.
We have no hesitation whatsoever in praising and recommending Pilon et al as top realtor.”
Manon Lortie et Paul Brisson
“Jason Pilon has been an incredible help to my family to help us sell and move into our new house. He was always available to answer our questions and gave us knowledgable and helpful advice. I am absolutely going to recommend Jason and his team to my friends and family. We truly appreciate his guidance and determination to help us find our 'new' home. Thank you so very much!”
“Luc and I would like to thank Jason and the support staff for their professionalism, efficiency and in keeping us informed throughout the selling process. Our experience with the Jason Pilon Group was extremely gratifying and we will certainly be recommending your team to potential clients in the Ottawa east area.”
I would also like to thank you for your gift.
Angie Gruhs and Luc Dicaire
“I want to thank the Jason Pilon Real Estate Group for helping me find an awesome house that I can now call home. In particular, I want to say thanks to Lauren Stokoe for being such a great agent from beginning to end. She answered all my emails promptly and with patience! She went out of her way to deal with any little problems that came about. I am so pleased with the service i received and can't wait to begin a new chapter of my life in my new home. I will be recommending you guys to anyone who asks!!”
“I really appreciated that the Pilon Group sent a ‘ Home Stager’ before my home was listed and I followed all of her good advice. Also I always appreciated being kept in the loop after a house visit and being able to reach my Agent (Steve) quickly when I had questions. He always made himself available for any questions I may have had.”
“Lauren did a fantastic job! She really went the extra mile to help us out on the purchase but also with the issues we were having with the agent we were dealing with in regards to our rental. I don't know if Lauren is doing many military or RCMP clients but I think she should continue and I will personally recommend her to any of my colleagues. Lauren should certainly be commended for her outstanding work!”
“I had quite a surprise when I got home today and found the lovely gifts on my living room table. That was very thoughtful and very much appreciated.
I also want to thank Jason and Jennifer for all that was done to sell my home in such an efficient and timely manner.
So now I can start a new life in a different place.”
Thank you again
“We would like to thank Jason, Jennifer and the entire team for your expertise, marketing strategy, and the assistance you provided us so that we could sell our home so quickly. We also want to express our appreciation to you Jenn for your professionalism, honesty and for keeping us apprised of everything as soon as you could throughout the entire process. Thanks Pilon Group for everything and the gift!”
Dwayne and Angie
“A big huge thank you to Jason PIlon and his team for selling our home. Jason is extremely professional and the marketing and exposure of our home was incredible. The team is always in contact with updates, feedback and keep you posted on the market and homes in your area. I highly recommend Jason and his team for any buying or selling of your property. Thanks again! #topnotch #sold #theirstagersaregreattoo #thanksforthegifts”
"I wanted to take a few minutes to let you know how pleased we were with Carolyn Wagar's services during our recent home search and purchase.
My fiancée Chris and I decided a few months ago that we were ready to buy our first home. As first time home buyers, we weren't really sure where to start the process. Carolyn actually reached out to us via telephone, offering your group's services and let us know we could contact her with any questions we had.
During our first meeting and house showings, Carolyn quickly helped us narrow down what we were looking for (didn't quite know at the time!) and what our budget would get us in neighbourhoods we were interested in.
Carolyn always worked around our busy schedules and was able to meet with us and show us houses later in the evening and on weekends without issue. She has ensured that we knew our 'next steps' ahead of time (e.g. Mortgage pre-approval, obtaining a lawyer) which helped us be well prepared.
When we found our perfect home, Carolyn led us through the purchasing process and it was a much easier and smoother process than stories we've heard thanks to her guidance. She negotiated extremely well and we were very pleased with our final price and closing date.
All this to say, we loved working with her and will most definitely be seeking her again when the time comes to move."
Hope you have a great day,
Hayley Proudfoot and Chris Buchanan
“Thanks for the bottle and card, it was a pleasure to work with Steve. He sure made a stressful event much easier to deal with and help me move on with my life. Great work. Will make sure to pass your information along to my friends.”
Again thanks to your team
“We would like to take this time to thank you and your team for helping us find the perfect home for us! We would personally like to say that Carolyn was extremely helpful and knowledgeable. She wasn't afraid of walking in the rain, snow and wind to help us find the perfect house that fit our needs and wants.
We would definitely recommend your team to our friends and family.”
Thank you for everything! :)
Geneviève Daigneault & Morgan Jones
"I am so thankful that a good friend referred me to the Jason Pilon Group. I am a first time homebuyer so needless to say, I needed a lot of guidance and had A LOT of questions. Carolyn Wagar helped me every step of the way. I instantly felt at ease with her. She answered all of my questions within seconds and never made me feel stupid for the kinds of questions I was asking her! She also referred me to my mortgage specialist, home inspector and lawyer – and they are all amazing people, too! I also appreciated the informative emails, such as the moving checklist. SO helpful! I am in my new home now and loving it. I will definitely be going back to the Jason Pilon Group when I decide to move on to my next home and have already begun referring them to my friends and family!"
“Thank you all so much for everything - I cannot say enough about how wonderful Amber is (knowledgeable, professional, informative, honest and always gave thoughtful input), and both Sab & Jason showing support for us has been just amazing. Thank you & your team for such great work. We love our new house and cannot wait to get those keys!”
Sonia & Luc
“We switched over to Pilon Real Estate Group after having tried to sell our home through a discounted real estate firm. Our house sold (firm) in 3 weeks!! In this market you need someone knowledgeable of your area and Jason Pilon and Jennifer Daigle are highly knowledgeable of the Ottawa/Orleans market. Our only regret in the end is that we didn't start off with Pilon. Thanks for the amazing service Jenn and Jason!”
“Thanks to Lauren and Jason for not only getting our house sold quickly but working with my challenging schedule to make a purchase. You guys were great while keeping us informed all the way through the process. Thanks a million!”
“Scott and I wanted to say thank you again to Jason and Jennifer for providing us with such great service, your whole team is fantastic! Honestly, the both of you were so quick with your responses and the service you provided was amazing, it was very much appreciated. We will both recommend your team to anyone we know who is thinking about selling.
Also, thank you for the thoughtful gift!”
Truly, thanks again!!!!
Sandra & Scott
“Selling and moving are never easy but the Pilon Group made it easy and effortless!
Jason and his team were able to sell out house in a WEEK! It was such a relief for them to have found a buyer who was looking for what we were selling. Carolyn Wagar on the team answered countless questions on the buying of my new house, and walked me through each step. Her patience and helpfulness was much appreciated. Sab and Lori in the office were great, always keeping me up to date and checking in to see if I needed anything to ease the transition! I am already in the new house and loving it. Thanks to all!”
“My husband and I finalized the purchase of our first home this week, with the expertise and support of The Pilon Group. All of our questions were always answered, our agent, Amber, was unbelievable and seemed to always make us a priority. This real estate company was amazing and so helpful! Thank you for everything you did for us and helping us make this process so much easier and less stressful!”
“We would like to thank all the members of the Pilon Group involved in the sale of our home and the purchase of our new home. Our experience with The Pilon Group was very positive. Both agents - Carolyn and Jennifer were amazing.”
Diane and John
"We would just like to express our thanks to the entire team for your assistance in selling our home.
It was a great experience and all of our contacts with the team were very professional and positive. This includes everyone who helped to get our house listed (staging and the photography) and those who supported the sale and marketing of our home. The team responsible for tracking and setting up the showings, open houses and obtaining feedback also did a super job. We always felt that we were in the loop and any questions/concerns were always addressed.
Communication is key to any successful endeavour and the Pilon team was exceptional in this regard. Thanks especially to Jennifer and Lori, our key points of contact and for listening to us regarding any concerns and also our recommendations. Responding to your client appropriately and in a timely manner demonstrates service excellence. Checking in personally (by phone) periodically was really appreciated.
We will not hesitate to recommend the Pilon team to anyone we know seeking to buy or sell a home.
Please share our thanks for their help and service with everyone connected to the sale of our home."
Graham & Josephine Sheppard
“Carolyn did an excellent job organizing our visits in one day (15 places in one day). She was also very accomodating of our busy schedule for all appointments. During the house visits, she was very straight forward and efficient. Carolyn advised us well on what we could afford in particular neighbourhoods. We also lowered our purchase offer based on her advice. We will definitely recommend Carolyn to anyone looking to buy/sell a house. We really enjoy our new home, thanks for your great service!”
Jacques and Carolyne
“Selling our home with the services of Jennifer Daigle and the Pilon Group has been an all-around excellent experience. Right from the start, when Jennifer came to meet us at our house, we felt we were in good hands. She explained carefully the steps in the selling process and the guidelines for determining the price of our house and where it fit in the local market. Once the listing was signed, Jennifer coordinated all of required activities including appointments with the stager and the photographer, communicating with the lawyer etc. Once our house was listed, the Pilon team kept us informed regularly of viewing requests, home showing feedback and comparable listing activity. During the selling process of our home, Jennifer was always available to answer all of our questions, guide us and give us useful advice. She was open, honest, trustworthy and gave us the facts as they were during the sale negotiations. Jennifer listened attentively to what we had to say and we felt that we were part of a team with a common goal. We had complete confidence in Jennifer's knowledge and experience. With her friendly and pleasant attitude, Jennifer has made selling our home an enjoyable experience. In a nutshell, we would like to say that Jennifer and the Pilon Group were great to work with and we would highly recommend them to anyone who is considering selling their home. Thank you Jennifer!”
Joanne and Jean Sigouin
“Our home buying experience, from start to finish with Carolyn Wagar was a pleasure.
Carolyn was great to work with, and was committed to helping us find our perfect home in Ottawa. Carolyn went above and beyond our expectations and made us feel like we were her top priority at all times. She was quick to respond to emails, patient, and brought a wealth of knowledge to the home buying process, as well as providing valuable information on the different communities in the city of Ottawa. We are thrilled with our new home.
So if you are looking for an agent - We would highly recommend Carolyn Wagar and the Jason Pilon Team!”
Krista and Joel
“Carolyn helped us find the house of our dreams. She helped us through every step of the process with great counselling and sound advice. She made a potentially stressful process quick, easy and painless. I will recommend Carolyn to all of my friends if they are considering buying a new house.
Thanks Carolyn, you rock!”
Shane & Dawn
“This is my 4th house I have sold in the Orleans area and the first time I have used The Jason Pilon Real Estate group. Jason and team I can't write enough good things about you and the team. My house was on the market for a few months and every week I had several touch points from the team, which truly makes a seller feel he has made a good choice. My calls, texts, emails and questions were always answered immediately or within the same business day. I was always given ample notice for showings which is important when you have small children. I would received a detailed write up from every showing and open house which is valuable to a seller to gage where they rank in the market place. The team would regularly visit me to discuss feed back and strategies to move forward. From Day one of signing on with the team I was introduced to their amazing staging team and they spent the better part of a day helping me prepare my house to be market ready. I was then offered their entire network of contractors for any changes or upgrades I wanted to make. I want to mention a special thank you to Jason Pilon, Amber Hurtubise, Lori Briard and Sab Taylor for being extremely attentive always professional and above all providing me with first class professional service. Amber, thank you for finding me my new home, you have been a true pleasure to work with and I will be recommending you and the team to everyone I know!! Thank you again and please feel free to use me as a reference at anytime.”
“Thank you and your entire team at Jason Pilon Real Estate Group for all your time, commitment and hard work. You and your team have impressed me since we first met. As a first-time home buyer, I was extremely worried about the transaction process, but you made the whole process of buying so much easier. You turned my first-time buying experience into a pleasant and memorable experience. I truly appreciate your help. I would highly recommend Carolyn and the Jason Pilon Real Estate Group to my friends and colleagues.”
“Jason was able to sell our house in 11 days in a tough market for 98.8% of asking price. Jason knows the area and the market and he’s one step ahead of everyone else when it comes to next generation tools for marketing and promoting your property. He was a calming presence during the whole process and we would not hesitate to work with him and his team again in the future.”
“A huge thank you to Amber and the team for all of their hard work and dedication. Selling my condo in Barrhaven was a long process, but Amber stuck it out with me and was always so positive and easy to deal with. Finding and buying my new home has also been a great experience, thanks to Amber's guidance and advice. She was always available for questions, and very quick to provide information about any properties I was interested in. I would recommend her and the Pilon Group to anyone in the market to buy or sell. Thanks Amber!”
“Just bought my first home and happy to say that it has been a very positive first experience! Thanks to Jenn Daigle of the Pilon Group for your positive attitude, knowledge and expertise!”
"The decision to sell our home was not easily reached. My husband and I both dreaded the thought of moving again - it had been less that 2 years since we moved into it. In addition to the emotional ups and downs of uprooting our lives once again, there were also the practical issues to consider. Fortunately for us we had purchased through PilonHamilton, and we qualified for the guarantee that if... we were not satisfied with our home for any reason, they would sell it for free! At the time of purchase we never imagined that we would take them up on the offer to sell it for free, but sometimes you need to do the unexpected, and we hadn’t had the house long enough to see much change in value. This program made it affordable for us to list the house without worrying too much about how the market was doing. Jason and his team made the selling process as smooth as possible for us, taking care of all the details so that we were getting showings right away! There were a lot of homes for sale in our area so we had a lot of competition, but that didn’t stop the Pilon team from working tirelessly on our behalf. The service they provided to us was top notch; it didn’t matter that they weren't earning a commission. I am happy to say that Jason’s sound guidance and expert negotiation skills brought us through the sale and on to to next part of the journey - finding a new home!
Working with Amber has been a delightful experience! Her energy and her enthusiasm made it fun, yet her professionalism was always at the forefront, ready to draw our attention to things that we might have overlooked. Both Jason and Amber were always quick to respond to our questions or requests, often on very short notice. They kept in touch with us constantly so that we were always up to speed on new developments. We ran into a few snags along the way, which really showcased their problem solving skills and the value they placed on team work to come up with the best solution. The end result was finding the home we want and negotiating the best price for it. It is clear that Jason and Amber both enjoy their work, and it has been a great pleasure to work with them!"
"Jason Pilon listed my home quickly and skillfully, while utilizing the latest marketing resources to showcase my condo across a broad spectrum. Their focused approach and ‘extra’ touch points that they provide, definitely make the client feel like they are #1!"
“I first met Jason Pilon in Sept 2008 after going through the preferred real estate agents for the military/RCMP. We sat down talked and I told him that my wife and I would be moving to Ottawa from Vancouver within 6 months. We discussed areas, price ranges and needs vs wants. I was very impressed with his professionalism, knowledge of the area and of the inventory within the area and he also gave me several tips and ideas on new houses and areas that are up and coming. In February 2009 we came to Ottawa on a house hunting trip, Jason had set aside the whole 5 days for us. We looked at several places then Jason got a real feel for what we wanted. He made a quick phone call and we viewed a townhouse that wasn't on the market yet but he knew would be in a week or so. Needless to say we bought it that night it was what we wanted within our price range and where we wanted. The whole cross country moving experience was made very easy by Jason and to pull a rabbit out of his hat like that was great. So when we moved again there was no way we were going to use anyone else but Jason and his Team. We listed the house January 2013, had 10 showings, multiple offers, 4 offers in total and got 98.5% of asking in 7 days. So why not use JASON PILON!!!!!!!!”
Stephen & Kelly
“Like most, we were very skeptical about going with a full commission realtor after seeing all the ComFree and Grapevine signs, and Low-Commission realtors out there. In fact, we decided to go with a low-commission realtor to save some money. After sitting on the market for over 1.5 months, getting very frustrated, and dropping in price multiple times, we decided to bite the bullet and go with Jason Pilon.
Well, in retrospect, I wish we had started there in the first place! After a couple weeks and TONS of showings, we found ourselves in a multiple offer situation, and got FULL ASKING in a market that is clearly not doing well. Jason Pilon’s team was amazing! Right from day one, they were there to answer any questions we had, and help us each step of the way.Detailed explanations on whatever we needed, very friendly, approachable, patient, and accurate. Our only regret is that we didn't start out with them in the First Place!”
Stephen & Tracy
“Just want to say a huge thank you to Jason and his whole team for making it all so effortless. Not only did Jason find us our dream home but a few days later he sold our house before it was even listed. You guys are true gems!”
“A million thanks to Jason and his team for finding us a buyer before the house even hit the public MLS!
We had listed with a discount broker for 45 days without an offer. Our house was beautiful, well maintained and well presented and offered at a price that everyone agreed was at or below market value. There was seemingly no logical explanation. We were at our wits' end. To his credit... , it was the discount broker who steered us to Jason Pilon when we all realised that the method was not working and there was nothing more he could do for us.
From the first consultation with Jason, to the staging with Stage Your Space, the magnificent photos and videos by Jessie, and the constant feedback coordinated by Lori, and all the other behind the scenes web placement and marketing efforts on our behalf by team members we unfortunately did not get to meet, everything was handled with the utmost professionalism. The confidence demonstrated by Jason in particular was contagious, and it really lifted up our spirits and made us confident as well. That confidence was obviously well placed, as results have shown.”
Thanks again to the whole team.
Chris and Jamie
“Thank you Jason Pilon for your professionalism and ongoing dedication for the sale of our home, we appreciated all of your efforts.”
Lyne & Jeff
“Big thanks to Jason for his professionalism. This is our first house and you and your staff were always there to assist us and also following up on us. It’s been 2 weeks since we moved in and we are having a blast. It was really great working with you!”
Norman & Marissa
"We were thinking of selling our house privately but after talking to Jason and seeing what he and his team had to offer, we decided to go with them. He sold our house within a week and we got way more than we would have selling privately. With two small children this took all the stress away. Jason and his team made the whole process easy and worry free. They were always available no matter what the time was. If we decide to move in the future we will be giving Jason Pilon a call."
“First and foremost Jason Pilon’s team is polite and pleasant group that makes doing business a pleasure in this day and age. Jason/Lori took the time to understand my needs and sensitivities during the sale of my home. I have bought and sold several homes and this team topped them all. The team certainly understands that they work for you and coupled with the professional approach I would not hesitate to recommend this team to accommodate your real estate needs, now or in the future."
“I want to thank Jason and his whole team for their excellent support through the sale of my home. Jason made the preparation and sale of my house a pleasant and rewarding experience. We had been thinking of selling for some time and once we contacted Jason’s team, they soon relieved our concerns and walked us step by step through the process. I feel that Jason is extremely loyal to his clients and is very knowledgeable in his field. Comprehensive marketing tactics, coupled with their quick thinking strategic minds, make Jason and his team dynamic agents, which was exactly what we we're all looking for. I have recommended Jason’s team to my family and friends and will continue to do so."
Morgan and Etienne
"After unsuccessfully trying to sell on my own for 3 months I made a call to Jason Pilon. A team of warm, caring, very knowledgeable and efficient individuals is what I found. Within 24hrs of listing, and with multiple offers, Jason sold my home! I can't thank them enough for turning something so stressful into a very exciting and positive experience for us and for helping my daughter and I make our fresh start and create new memories. I continually recommend Jason and the rest of his team to anyone who asks!"
“Jason did a fantastic job selling our house after doing a great job negotiating a better price for the house we bought (he literally saved us thousands)! We were a little nervous about selling it in the fall, but they put our minds at ease and continually assured us that we had nothing to worry about. Sure enough, our house sold after only 1 week on the market! Thanks so much!”
Jonathan & Alysia
“When I first met Jason Pilon I liked his professionalism, his knowledge and the fact that he didn't pressure me to sign on with him at that point.
Unfortunately, I made a mistake by choosing another agent because of the commission was slightly lower. Well I was totally wrong; this agent wasted two months of our time on the market, did not return calls, and did not follow up with showings, and most of all they did not list our home properly. It was absolutely horrible; these types of agents/businesses shouldn't even be allowed to have a license!
I then decided that's it, I am calling Jason Pilon for his help. I told him what had happened, with no hesitation he reassured me that it would be ok, and that the team would take good care of us. He came to our home, we signed and 1 week later my home was sold. Unbelievable! The team was incredible to deal with, their marketing was amazing and bang on, and they listened and understood our requirements, the office manager and the ladies whom I dealt with were so pleasant. I can go on and on about this team. Most of all Jason was always available and honest and that was very important to us.”
“We could not be more pleased with the experience we had selling our home with Jason Pilon’s team. From the initial meeting with them, the sale of our home took 1 week, amazing. We had 16+ showings in 5 days. If we buy or sell another home we will not hesitate to choose this team to work with us, they made a usually very stressful experience enjoyable. True professionals! Thank you!”
“A big thank you to Jason Pilon and his team for all their hard work in the sale of our home. Through their expertise and professionalism, we had our house sold quicker than we ever could have imagined - and for full asking price!!! Jason and the entire team worked tirelessly and managed to turn a very stressful time into an enjoyable and exciting experience!! I STRONGLY recommend Jason Pilon and his team!!”
"Hi Jason, Last night Rhonda and I celebrated our 12th wedding anniversary. As we were discussing the past year one of our major highlights was our new home. We absolutely love our Peppergrass. We are not the type of people who are attached or attracted by material things or possessions, however, with our new home we are VERY attached! In discussing our major highlight of the year we had to let you know just how impressed and appreciative of all that you did to make our home buying and home selling experience to be the best we have dealt with. We have mentioned numerous times to family/friends how professional and enjoyable our experience was with you. I know words can be fluffy or full of hot air, but J, we are truly thankful for all that you did for us. We felt as though we were your only clients and your main priority. That does not happen to often in the business world. We had complete trust and confidence in your services and without hesitation we have and will continue to recommend yourself. Thank you for restoring trust in the true way 'customer service' is meant to be. Full marks to you and your team. Please share with your team how thankful we are, and that they are a part of a team that truly understands what the client is all about. Keep up the great job and know that if you ever need a referral you can count on us. In joking, Rhonda and I mentioned that we would be willing to sell again in two months just to be able to work with you again. Not to worry...we'll stay put for awhile! Thank you!"
Jason and Rhonda
“HUGE thanks to Amber from Pilon Group! You made buying a house for the first time so easy. Your hard work and dedication is much appreciated. Definite recommend.”
“Many thanks to Amber Hurtubise...you made this almost effortless for me in buying my home!”
“As a first time home buyer my experience with Jason Pilon’s team has been incredible. Amber is a very dedicated, hard-working agent. She provided exceptional service. Her knowledge was quite valuable in helping us find the perfect house. She was always available to answer our questions whenever we had them and if she needed to do the research, she did it and got right back to us. She did her best to accommodate our needs from start to finish. Thanks Amber for everything! We couldn't have done this without you.”
Stefan & Jessica
“Thank you Amber, Jason and the rest of the team for your professional help in selling our home in record time. You know your market. As soon as the house was ready for market you had the buyer at the door.”
Judi & Rick
“I am indebted to Warren Steeves for referring me to Jason and to Jason for introducing me to Amber Hurtubise. Amber has been very kind and patient with all my anxiety through this sometimes exciting, other times terrifying process Everyone that Amber then sent me on to, Denis Bourgue (RBC Mortgage Specialist), Harry (Home inspection) and finally Pat Herbert (Real Estate lawyer) each went above and beyond to help make this purchase happen in a positive and respectful way After a year of dealing with a difficult divorce, being lucky enough to now be dealing with kind people has really made a positive impact on my outlook and I am truly grateful.”
“Just a quick note to tell you how impressed I was with the wonderful service you provided to me when selling my home. You are a true professional. I am so thankful for your knowledge, patience and true caring nature. You made me feel comfortable and in good hands at all times. I will recommend you to everyone I know. May all the best come your way.”
“You know when people talk about finding the ONE, whatever it is? That's how my fiancé and I would describe Jennifer Daigle after having worked with her to sell our townhouse and to buy our dream home in Orleans. She's the one, the full package, the real deal when it comes to realtors. No nonsense, results-oriented and extremely reliable. We were so lucky to meet her at an open house, because she has since helped us to make our dreams come true. She's personable and very market savvy. She's got an eye for details that will help you make the most out of selling your home -as long as you take her advice!
We were convinced it would take months to sell our place, but Jenn had a strategy that set us up for success and we had two offers within the first week. Following up right away, she acted quickly to help us find our new dream home and she successfully navigated us through some tough negotiations and unusual circumstances, all the while staying cool and collected.
Thanks to her passion, energy and drive, we had a relatively stress free selling and buying experience and we always felt like we had very personalized service. We talk about her skills incessantly to anyone who will listen.
Whether you are selling or whether you are buying, you absolutely need Jennifer Daigle with Keller Williams Ottawa Reality. Call her right away, don't wait!”
Amanda and John
Happy New Dream Home Owners
“You are so amazing! I’m recommending you to a friend!”
“I slept through the night for the first time in weeks!! I can’t believe how easy you made selling my home to be. Jennifer, you are amazing!”
“Working with Jennifer turned what could have been a very complex process into an efficient and easy-to-understand experience that was focused at all times on what I needed in a new home. Having recently experienced some family dynamic changes, Jennifer graciously helped me manage my purchase expectations with respect, understanding and factual information, and all the while able to adapt her approach to fit my needs. My new home is comfortable, affordable, and a wonderful place to raise my two growing children. Thanks Jenn!”
“My experience in looking for a home was a big decision that had made me very nervous at first. I enjoyed looking with Jennifer, and would highly recommend the experience to everyone. At all times I found her to be conscientious, honest, and courteous. I noticed her keen sense of patience when explaining details of a home I might not have noticed, which was also useful in helping me to make the right decisions. Jennifer always provided me with the necessary knowledge and reassurance I needed.”
“We had the opportunity to work with Jennifer Daigle at Keller Williams as we looked for our first home. Jenn was very helpful and knowledgeable as she guided us through our home buying experience. She was always available when we needed her and her knowledge of the real estate market meant she was able to answer any questions we had. Jenn was always well prepared, patient, and extremely diligent as we searched for our perfect home. I would highly recommend her expertise if you are someone looking for your first home, or experienced in the real estate market.”
“Jennifer, I can’t thank you enough for finding our home!!! It’s even better than I remembered”
Natalie and Adam
“Having Jennifer as our Real Estate Agent was a great experience. We really appreciated her efficiency and genuine concern with getting us everything we asked for in our search. We also appreciate the sincere gestures that Jennifer makes to maintain the relationship between Agent and client. Her friendly personality made the process a very positive experience and we can definitely see ourselves working with her again.
Jenny and Luc
We the Akorjuru family want to thank the Pilon Group especially Carolyn for helping us find our dream home. It was a remarkable experience and we appreciate everyone involved.